Categorias: Product Sourcing

Why Are My Products Shown as "Disconnected"?

By: SIB Content Team
October 14, 2022
16 min de leitura
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SIB Content Team

The SourcinBox Content Team is dedicated to providing insightful, data-driven, and actionable content for dropshippers and eCommerce entrepreneurs. With expertise in product sourcing, supply chain management, branding, and fulfillment automation, we help online sellers navigate the ever-evolving world of cross-border eCommerce.
Many of our customers are confused about the products that are shown as “Disconnected” on SourcinBox app. In this article, we will tell you how to connect these products with our app.
Many of our customers are confused about the products that are shown as “Disconnected” on SourcinBox app. In this article, we will tell you how to connect these products with our app.

Many of our customers are confused about the products that are shown as “Disconnected” on SourcinBox app. In this article, we will tell you how to connect these products with our app.

 

After you have connected your (Shopify/ WooCommerce/ Yampi/ SHOPLAZZA) stores with sourcinbox app, your existing store products will sync to SourcinBox app automatically. They will be shown as “Disconnected” in the “Manage Products-My Products” section. Besides, products that were imported from AliExpress or somewhere else will also be shown as "Disconnected".

 

disconnected products


Don't worry. If you want to fulfill orders for these disconnected products, you can send sourcing requests to us or contact us directly, we will source the products for you, then we will add them into the SourcinBox marketplace. After that, we will send connection requests to you. You'll receive the connection notification on the Marketplace page.

 

make more profit

 

Please click "Make more profit" and confirm the connection if you accept the products and the prices. The orders of the connected products will be synced to SourcinBox APP automatically, which then allows you to place orders to us on the SourcinBox orders page.

 

If the product shows "Partial Connected", it means that only product variants that require order fulfillment have been connected.

 

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